managed IT services

Protect Your Business from Phishing Threats with Managed IT Services

phishing

When it comes to phishing attacks and deceptive emails, knowledge is power. With attacks on the rise and new, more sophisticated methods for fooling your employees into divulging confidential company information, training, vigilance, and advanced security solutions are critical.

First, a Definition

Phishing and BEC (business email compromise) attacks are methods cybercriminals use to deceive unsuspecting victims by posing as a trusted source asking to steal information. In most cases, phishing emails are sophisticated enough to look legitimate, and employees in a rush to comply with the request unwittingly give criminals precisely what they want.

Is Your Business Ready for a Cyber Attack?

cyber attack

Is your business at risk of a cyber attack? Or more to the point, are you ready for a cyber attack when one comes knocking? Here's how Managed IT Services companies help make sure you're ready.

Identify Current Gaps

You won't know how to proceed without a realistic assessment of your current security status. Managed IT Services professionals can provide the expertise to identify vulnerabilities. Their assessment may include the following:

Can Your Business Afford Downtime?

downtime key

If your business is one of the few who've yet to experience network downtime, there's a way to calculate the cost without experiencing it first-hand. First, identify how many employees are currently on your payroll. The next step is to calculate the average hourly wage along with the cost of employee benefits. The first two numbers added together is your estimated hourly cost for downtime, not including expenses incurred for IT professionals to address the issue.

The Managed IT Services Solution

While the numbers above may be unsettling in their own right, you'll also need to consider your reputation and the possibility of lost sales. When customers can't access your website or get immediate help from your service department, they may lose confidence in your ability to follow through on your promises.

3 Ways Managed IT Services Professionals Correct Security Vulnerabilities

Managed IT Services

With the rise of remote workers and the anytime/anywhere availability of company information, businesses are faced with ongoing security challenges. Success requires a three-pronged approach to security. Here's a look at the problems and how to go about addressing them in combination with a Managed IT Services partnership.

1. People

Your first (or next) security breach is likely to originate with an employee or business partner. Most of these events are unintentional and occur when users either don't understand security requirements or have an unfortunate lapse in judgment. Some solutions include securing the assistance of Managed IT Services professionals, training employees to recognize phishing scams, and using document management restrictions to prevent unauthorized sharing of confidential materials.

Avoid Costly Downtime with Managed IT Services

Managed IT Services

In business, downtime is often associated with equipment failures and the resulting inability to continue working. While downtime after work hours is cause for celebration, unplanned downtime at work, in almost any form, is something businesses work hard to avoid. Here's a look at why and how managed IT services help companies to prevent downtime.

The Cost of Downtime

Calculating the cost of downtime isn't a straightforward process, and every business and scenario is different. Most of us think of hardware failure first, and in this situation, the cost of downtime is often more about the information stored on the hardware than the actual physical loss itself. And while replacing equipment can be a devastating hit to the budget, businesses must also calculate the cost of getting back to business as usual. With each hour that passes, the costs get higher.

Fine-Tuning Your Disaster Recovery Plan with Managed IT Services

Managed IT Services

All disasters have one thing in common—they disrupt, destroy, and bring everyday activities to a grinding halt. For your business, this means that your physical assets may be inaccessible, including your buildings, computers, imaging equipment, and documents. In the worst cases, these assets may be destroyed. Here are three steps your company can make sure your disaster recovery plan is up to date and relevant for today's digital economy.

Is It Time for a Switch to Managed IT Services?

Managed IT Services

Chances are good you didn't start a business to spend hours every week on IT responsibilities, and anything that takes you away from core business objectives can be a distraction. Rather than tying up your time trying to stay ahead of software updates and network issues, try letting managed IT services providers take over IT responsibilities instead. Here are three questions to ask to evaluate your situation.

1. Are you keeping up with compliance regulations?

No matter what industry you're in, you have a responsibility to protect the confidential information that flows through your business. From private health data to HR records and customer names and addresses, regulations govern how you handle protected information. Managed IT services can make sure your network is up to date and protected from malicious attacks.

IT Infrastructure Solutions

  • Hardware & hardware support
  • Enhanced response times for high availability & performance
  • Compute capacity on demand for peak processing
  • Identify system performance issues & bottlenecks with guidance to eliminate them
  • Deploy hardware on-premise
  • 24 / 7 remote monitoring for system faults
  • Detect system reliability issues & provide uptime reports for system components
  • Recognize system security & compliance issues

Server & Network Solutions

Network & Server Support

  • Emergency and after hours
  • Multiple levels of support plans
  • Onsite, offsite and remote
  • Preventative maintenance

Tired SLAs

  • Mission critical
  • Support response time
  • Uptime

Server & Network Monitoring

  • Anti-virus definitions alerts
  • Network bottleneck prevention
  • Upgrade alerts

Server & Network Monitoring

  • Anti-virus definitions alerts

PC and Mac Support

PC & Mac Support

  • Emergency and after hours
  • Multiple levels of support plans available
  • Onsite, offsite and remote
  • Preventative

Tiered SLAs

  • Mission Critical
  • Support response time
  • Uptime

iOS & Windows IT Monitoring

  • Anti virus definitions alerts
  • Performance
  • Security
  • Upgrade alerts

PC & Mac Maintenance Support

  • Asset management and inventory

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