managed IT services

Explore the Many Benefits of Outsourcing your Managed IT

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Are managed IT services right for your business? Do you want to save money, improve organizational efficiency and security, and reduce your overall stress level? If you answered yes to any or all of those then managed IT should be on your business radar.

Managed IT doesn’t mean just one thing; it refers to a suite of services that can help with many facets of your business technology needs. We can help secure and manage the tools you use every day, including hardware, software, networks, printers, and more.

Managed IT services means:

How to Find the Perfect IT Services Partner

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Once you decide that your business is ready for managed IT services, you still have homework to do before committing to a service partner. Making the decision is a big first step toward IT improvement, but it is essential to answer some critical questions before you sign a contract. Here are some questions to ask before you commit to:

Managed IT Services Advantages for SMBs

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Did you know that nearly 65% of small-to-midsized businesses use some aspect of managed IT services? They're onto something that provides an impressive return on investment.

Managed IT Services Basics

In a managed IT services partnership, a qualified professional provider supervises the day-to-day management of some or all of your organization's IT infrastructure and capabilities. The service could include computer support and data backup and recovery as well as server, network and infrastructure solutions. They'll also provide repair and maintenance, troubleshooting, and employee helpdesk support.

Protect Your Business from Phishing Threats with Managed IT Services

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When it comes to phishing attacks and deceptive emails, knowledge is power. With attacks on the rise and new, more sophisticated methods for fooling your employees into divulging confidential company information, training, vigilance, and advanced security solutions are critical.

First, a Definition

Phishing and BEC (business email compromise) attacks are methods cybercriminals use to deceive unsuspecting victims by posing as a trusted source asking to steal information. In most cases, phishing emails are sophisticated enough to look legitimate, and employees in a rush to comply with the request unwittingly give criminals precisely what they want.

Is Your Business Ready for a Cyber Attack?

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Is your business at risk of a cyber attack? Or more to the point, are you ready for a cyber attack when one comes knocking? Here's how Managed IT Services companies help make sure you're ready.

Identify Current Gaps

You won't know how to proceed without a realistic assessment of your current security status. Managed IT Services professionals can provide the expertise to identify vulnerabilities. Their assessment may include the following:

Can Your Business Afford Downtime?

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If your business is one of the few who've yet to experience network downtime, there's a way to calculate the cost without experiencing it first-hand. First, identify how many employees are currently on your payroll. The next step is to calculate the average hourly wage along with the cost of employee benefits. The first two numbers added together is your estimated hourly cost for downtime, not including expenses incurred for IT professionals to address the issue.

The Managed IT Services Solution

While the numbers above may be unsettling in their own right, you'll also need to consider your reputation and the possibility of lost sales. When customers can't access your website or get immediate help from your service department, they may lose confidence in your ability to follow through on your promises.

3 Ways Managed IT Services Professionals Correct Security Vulnerabilities

Managed IT Services

With the rise of remote workers and the anytime/anywhere availability of company information, businesses are faced with ongoing security challenges. Success requires a three-pronged approach to security. Here's a look at the problems and how to go about addressing them in combination with a Managed IT Services partnership.

1. People

Your first (or next) security breach is likely to originate with an employee or business partner. Most of these events are unintentional and occur when users either don't understand security requirements or have an unfortunate lapse in judgment. Some solutions include securing the assistance of Managed IT Services professionals, training employees to recognize phishing scams, and using document management restrictions to prevent unauthorized sharing of confidential materials.

Avoid Costly Downtime with Managed IT Services

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In business, downtime is often associated with equipment failures and the resulting inability to continue working. While downtime after work hours is cause for celebration, unplanned downtime at work, in almost any form, is something businesses work hard to avoid. Here's a look at why and how managed IT services help companies to prevent downtime.

The Cost of Downtime

Calculating the cost of downtime isn't a straightforward process, and every business and scenario is different. Most of us think of hardware failure first, and in this situation, the cost of downtime is often more about the information stored on the hardware than the actual physical loss itself. And while replacing equipment can be a devastating hit to the budget, businesses must also calculate the cost of getting back to business as usual. With each hour that passes, the costs get higher.

Fine-Tuning Your Disaster Recovery Plan with Managed IT Services

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All disasters have one thing in common—they disrupt, destroy, and bring everyday activities to a grinding halt. For your business, this means that your physical assets may be inaccessible, including your buildings, computers, imaging equipment, and documents. In the worst cases, these assets may be destroyed. Here are three steps your company can make sure your disaster recovery plan is up to date and relevant for today's digital economy.

Is It Time for a Switch to Managed IT Services?

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Chances are good you didn't start a business to spend hours every week on IT responsibilities, and anything that takes you away from core business objectives can be a distraction. Rather than tying up your time trying to stay ahead of software updates and network issues, try letting managed IT services providers take over IT responsibilities instead. Here are three questions to ask to evaluate your situation.

1. Are you keeping up with compliance regulations?

No matter what industry you're in, you have a responsibility to protect the confidential information that flows through your business. From private health data to HR records and customer names and addresses, regulations govern how you handle protected information. Managed IT services can make sure your network is up to date and protected from malicious attacks.

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