Small Business IT

Business IT Support

Small budget? No problem. With tools today, you save time, money & increase communication, efficiency.

Many small businesses and medium businesses do not realize how much a provider of managed IT services in Milwaukee can help benefit their company. You are experts in your field, but maybe not so much when it comes to managing your IT department. It does not matter if you work in real estate, the auto industry, or any other type of small or medium businesses, our IT support can help transform and grow your company. The Office Technology Group will work with you to create a customized IT solution while staying within your budget. Some of our small business IT support includes increased security, data and backup recovery, cloud computing, email encryption, desktop management, network and server management, firewall management, IT consulting, IT strategy planning, server backups, desktop encryption, virtual CIO and more. Your clients are your number one priority, and we know your time is extremely valuable. With assistance from The Office Technology Group, we can help ensure that you will never have to worry about downtime and every second can be devoted to helping your clients and growing your business.

  • Helpdesk Support
  • Enhanced System Security
  • Firewall Installation and Management
  • Disaster Backup and Recovery
  • Reduce Overall IT Costs
  • Decrease Time Spent on IT Problems
  • Increase Security
  • Network and Server Management
  • Email Encryption
  • Desktop Management
  • Cloud Computing
  • Provide Frequent Reports and Findings

High Tech, Low Budget

IT services for small business needs get acute quickly. Many times, they might be budget-busters. The Office Technology Group provides a range of IT management solutions to suit your specific business requirements. Do you need a full-time tech officer, once-a-week systems maintenance, a one-off project? How about VPN help, a 24-hour help desk, or a plan to grow your IT capability within the rigors of your budget? No matter the challenge, we deliver exactly the small business IT support services you need. We solve your IT problems in a step-by-step manner … at your pace.

Tackle Big Problems First

Systems and networks get more and more complex. Complexity makes it difficult to troubleshoot issues. You don’t want to spend hours or days solving minor issues while the bigger ones continue to plague the business. The Office Technology Group guarantees that significant ROI comes from immediately isolating and fixing the major complications. Don’t underestimate what’s involved with troubleshooting. We know that it takes repeated attempts before isolating causes and effects. We infuse the proper monitoring tools, then tackle those problems before they get big.

Not Frequently Updating Passwords

Using the same password multiple times. Using easy passwords. These are two common practices making your entire system potentially vulnerable. The Office Technology Group requires employees to reset passwords often. We use password expiration in applications. We educate them on the need for strong passwords.

Patchwork Technology

Many small businesses quickly grow into medium-sized businesses without a complete vision of their IT management needs. Often, the result is a hodgepodge of old and new tech. It’s patched together to catch as catch can. At The Office Technology Group, we streamline your hardware and software. We develop a clear vision moving you forward with the proper business technology. This way, you grow to your full potential.

Maintaining Physical IT Resources

Maintaining IT hardware is expensive … and time-consuming for small businesses already challenged with managing the growing demands of operations. Common issues include slow or outdated servers, and physical loss in the event of a disaster. Then there’s the capital expense of buying and scaling IT equipment. Implementing upgrades. And, the sheer number of servers needed and the operating expense. At The Office Technology Group, we empower you to embrace virtualization technologies and move to virtual environments. Let us having economies of scale handle the hardware. That’s a more efficient use of capital and staff.

Failed System Backups, Incomplete Backups

You’re no different than other small businesses. Many today are still erratic practicing backups. The causes are many: Human error, backup solution failure, budget restrictions. The headaches and costs of trying to recover – and perhaps not being able to completely recover — threaten your vitality. At The Office Technology Group, we practice scheduling backups and regularly testing them. We inspect what you expect.

Mobile: Integral Part of IT Systems

Mobile devices get lost. If yours does, that’s an opportunity for someone you don’t know to access important business information. That’s costly. The Office Technology Group encourages you to treat mobile devices as endpoints of your IT ecosystem. Entitle them to the same levels of protection as your network, servers and desktops. Incorporate solutions, such as encryption and remote wipe capabilities, for mobile devices into your IT security plan.

Bridging the Talent Gap

Many businesses feel there’s a gap between existing skills and desired skills when it comes to IT service and manage service providers. At The Office Technology Group, we have IT consultants who are fully trained, rich with technical knowledge, and armed with problem-solving abilities. We exceed your needs … guaranteed.

Slow Network & Internet Connections = Downtime

A lot of time is wasted when employees wait for large files to slowly transfer because of bandwidth limitations and other issues. The last thing you want is business-critical computing to be interrupted. Other systems can be disrupted, too. A VoIP phone system that’s down for a half a day means tremendous lost business. It’s an inconvenience for employees and customers. Go for fast speed and reliability for key communications connectivity with The Office Technology Group.

Lack of IT Policies & Procedures

We’re all human. And, human error contributes to big challenges. Not controlling system administrator access when roles change or people leave. Employees losing laptops or having them stolen. Easily cracked user passwords. Too often such a breach sends a business into a crisis tailspin. It leads to financial losses. Customer repercussions. Even legal problems. At The Office Technology Group, we respond with “prevention is the best answer.” We audit your processes and implement security best practices at all vulnerable points. Educate employees as to their responsibilities. Hold them accountable for following policies.