Small Business IT

Business IT Support

Small budget? No problem. With our affordable tools you'll save time and money, while also increasing communication and efficiency.

Many small and medium businesses do not realize how much their company can benefit from a provider of managed IT services in Milwaukee. You are experts in your field, but may not be experts when it comes to managing your IT department. It does not matter if you work in real estate, the auto industry, or any other small or medium businesses, our IT support can help transform and grow your company. The Office Technology Group will work with you to create a customized IT solution that stays within your budget. Some of our small business IT support services include increased network security, data and backup recovery, cloud computing, email encryption, desktop management, network and server management, firewall management, IT consulting, IT strategy planning, server backups, desktop encryption, virtual CIO and more. Your clients are your number one priority, and we know your time is extremely valuable. With assistance from The Office Technology Group, we can help ensure you never have to worry about downtime so every second can be devoted to helping your clients and growing your business.

  • Helpdesk IT Support
  • Enhanced System Security
  • Firewall Installation and Management
  • Disaster Backup and Recovery
  • Reduced Overall IT Costs
  • Decreased Time Spent on IT Problems
  • Increased Network Security
  • Network and Server Management
  • Email Encryption
  • Desktop Management
  • Cloud Computing
  • Frequent Reports and Findings

High Tech, Low Budget

IT services for small business needs get acute quickly. Many times, they may even be budget-busters. The Office Technology Group provides a range of IT management solutions to suit your specific business requirements. Do you need a full-time tech officer, once-a-week systems maintenance or have a one-off project? How about VPN help, a 24-hour help desk or a plan to grow your IT capability within the constraints of your budget? No matter the challenge, we deliver exactly the small business IT support services you need. We solve your IT problems in a step-by-step manner…at your pace.

Tackle Big Problems First

Systems and networks continue to get more complex, and complexity makes it difficult to troubleshoot issues. You don’t want to spend hours or days solving minor issues while bigger ones continue to plague your business. The Office Technology Group guarantees significant ROI from immediately isolating and fixing the major complications. Don’t underestimate all that's involved with troubleshooting. From experience we know that it takes repeated attempts before isolating causes and effects. We infuse the proper monitoring tools so we can tackle problems before they get too big.

Not Frequently Updating Passwords

Using the same password multiple times and using easy passwords are two common practices that make your entire system potentially vulnerable. The Office Technology Group requires employees to reset passwords often, and we use password expiration in applications. We can also educate your team on the need for strong passwords and how to create them.

Patchwork Technology

Many small businesses quickly grow into medium-sized businesses without a complete vision of their IT management needs. Often, the result is a hodgepodge of old and new technology that's patched together to catch as catch can. At The Office Technology Group, we develop a clear vision to move you forward with the proper business technology. By streamlining your hardware and software, we enable you to grow to your full potential.

Maintaining Physical IT Resources

Maintaining IT hardware is expensive, not to mention time-consuming, especially for small businesses already challenged by managing their growing operational demands. Common issues include slow or outdated servers, and physical loss in the event of a disaster. There’s also the capital expense of buying and scaling IT equipment, implementing necessary upgrades, and the operating expense of all the servers needed. At The Office Technology Group, we empower you to embrace virtualization technologies and move to virtual environments. Let our economies of scale handle the hardware to achieve a more efficient use of capital and staff.

Failed System Backups, Incomplete Backups

You’re no different than other small businesses, many of which are still practicing erratic backups. The causes are many, from human error, to backup solution failure to budget restrictions. The headaches and costs of trying to recover – and perhaps not being able to completely recover lost information — threaten your vitality. At The Office Technology Group, we schedule backups and regularly test them plus inspect what you expect.

Mobile: Integral Part of IT Systems

Mobile devices get lost. If yours does, that’s an opportunity for someone to access important business information. This is both costly and risky. The Office Technology Group encourages you to treat mobile devices as endpoints of your IT ecosystem and entitle them to the same levels of protection as your network, servers and desktops. Incorporate solutions for mobile devices, such as encryption and remote wipe capabilities, into your IT security plan.

Bridging the Talent Gap

Many businesses experience a gap between existing skills and desired skills when it comes to IT service and managed service providers. At The Office Technology Group, we have IT consultants who are fully trained, rich with technical knowledge and armed with problem-solving abilities. We exceed your needs…guaranteed.

Slow Network and Internet Connections = Downtime

Lots of time is wasted when employees wait for large files to slowly transfer because of bandwidth limitations and other issues. The last thing you want is business-critical computing to be interrupted. Other systems can be disrupted, too. A VoIP phone system that’s down for a half a day means business lost, not to mention it's an inconvenience for employees and customers. Achieve fast speed and reliability for key communications connectivity with The Office Technology Group.

Lack of IT Policies and Procedures

We’re all human, and human error can create big challenges. Not controlling system administrator access when roles change or people leave. Employees losing laptops or having them stolen. Easily cracked user passwords. Too often a breach sends a business into a crisis tailspin that leads to financial losses, customer repercussions and even legal problems. At The Office Technology Group, we respond with “prevention is the best answer.” We audit your processes and implement security best practices at all vulnerable points. We'll also educate employees to their responsibilities so you may hold them accountable for following the policies that keep your business safe.