Organizations of all sizes rely on technology to operate efficiently and effectively, and as the reliance on IT grows, so does the need for extra support. But, your time and energy should be focused on growth and innovation, not worrying about whether your IT systems are working like they should. It’s easy to become overwhelmed by the day-to-day responsibilities of managing your IT infrastructure, that’s why many businesses are choosing to work with a managed service provider.
What are managed services?
Managed services let you offload specific IT operations to a managed service provider (MSP), who assumes responsibility for making sure your technology runs like clockwork by delivering 24/7 monitoring, ongoing management and fast problem resolution . MSPs offer services such as alerts, security, data backup and recovery, storage systems, network solutions and more.
What drives SMBs towards managed services?