The Why Behind Managed Services

Organizations of all sizes rely on technology to operate efficiently and effectively, and as the reliance on IT grows, so does the need for extra support. But, your time and energy should be focused on growth and innovation, not worrying about whether your IT systems are working like they should. It’s easy to become overwhelmed by the day-to-day responsibilities of managing your IT infrastructure, that’s why many businesses are choosing to work with a managed service provider.

What are managed services?

Managed services let you offload specific IT operations to a managed service provider (MSP), who assumes responsibility for making sure your technology runs like clockwork by delivering 24/7 monitoring, ongoing management and fast problem resolution . MSPs offer services such as alerts, security, data backup and recovery, storage systems, network solutions and more.

What drives SMBs towards managed services?

Top 3 Benefits of a Mobile Workforce

Busy downtown city view

Today’s workforce is changing the concept of where and when work is done. The global mobile workforce is expected to grow to 1.87 billion in 2020. Maybe you’ve already mobilized some of your workforce or are just about to get your feet wet. Either way, you need to make sure you have the right tools to empower your team and ensure their success.

3 Reasons the Co-Managed IT Model Might Be the Perfect Fit

Money—saving it and making it—drives almost every business decision regardless of your organization size. Cutting back on IT makes room in your budget, but ultimately results in more IT issues and subpar performance.

The challenge is finding the right balance of internal and external support. Full-scale in-house IT support is expensive but fully outsourced support isn’t always a viable solution either. If you already have a dedicated IT professional or team, you may be better suited to a co-managed model that closes your technology gaps without busting your budget or breaching your security needs.

Read on for three main advantages to co-managed IT:

Cloud Computing Myths Debunked!

While the benefits of cloud seem pretty obvious, many organizations still have their doubts about transitioning to cloud. We’re debunking common cloud myths so you can have a clear idea of the benefits without clouding your judgement.

Security is Compromised in the Cloud

Some argue that local computers, networks and servers are better protected than cloud-based assets. But in reality, this isn’t true. Cloud data centers and networks are targeted because of the large number of records they hold. But cloud service providers can invest far more heavily in security than the average business can.

Cloud Isn’t Environmentally Friendly

Disaster Recovery Doesn’t Have to be Scary

A laptop on fire

According to a Nationwide Insurance survey, more than 75 percent of small businesses don’t have a disaster plan simply because it’s not a top priority. However, since January 2013, Nationwide has processed more than $417 million in catastrophe claims related to small businesses. Obviously, something needs to change so businesses don’t go unprotected.

It’s not so scary if you know what steps to take. If you want to backup your data and services and be able to recover them quickly, here are a few key things you need to know:  

Top 4 Ways to Keep Your IT Costs Down

Cutting costs is the primary goal for most business owners. They’ll scour their books looking for areas that offer a little wiggle room and decide what’s important and what’s a luxury. The reality is, due to lack of time or expertise, nearly every business has hidden savings within their IT. Here are four major steps you can take to make better technology decisions that improve your bottom line.

#1 – Keep a Watchful Eye on Your Network

Proactively monitoring a network’s device data lets you identify abnormal activity in real time, giving you the ability to act before small hiccups snowball into large problems. Plus, it reduces downtime and investigation time, saving you time and money when problems do occur.


#2 – Look at Downtime Differently

How much downtime is too much?

A man smiling while typing on his laptop

According to an IHS study, outages cost enterprises $700 billion a year. Though this statistic is alarming, it doesn’t quite hit home for many businesses. But, doing the math for your specific organization and calculating your true cost of downtime is critical to understanding how much you can really afford.


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