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Can Your Business Afford Downtime?

Posted by Tech Support on September 12, 2018

If your business is one of the few who've yet to experience network downtime, there's a way to calculate the cost without experiencing it first-hand. First, identify how many employees are currently on your payroll. The next step is to calculate the average hourly wage along with the cost of employee benefits. The first two numbers added together is your estimated hourly cost for downtime, not including expenses incurred for IT professionals to address the issue.

The Managed IT Services Solution

While the numbers above may be unsettling in their own right, you'll also need to consider your reputation and the possibility of lost sales. When customers can't access your website or get immediate help from your service department, they may lose confidence in your ability to follow through on your promises.

Don't Miss These Managed Print Services Benefits for Your SMB

Posted by Tech Support on September 7, 2018

SMBs often are not in a good position to absorb the cost overruns caused by unmanaged print environments. The majority of small companies still depend upon paper documents for daily business tasks, but with no oversight of print infrastructures, printing can account for 1% to 3% of annual profits.

For help, SMBs can look to Managed Print Services and their line-up of cost-saving and productivity-boosting solutions.

Mobile Print Services—Don't Leave the Office Without It!

Posted by Tech Support on August 30, 2018

Does your company need the help of a mobile print services provider? Sometimes we don't know what we need until we take a closer look at the advantages. Here are four benefits that could make a huge difference in productivity and security in your workplace.

1. Your work-from-home and on-the-road employees need a mobile print solution.

Printed documents are still very much a part of day-to-day business processes, and your remote or traveling workers are at a disadvantage without mobile print services. Instead of leaving them to figure things out on their own (and possibly trigger a security incident), provide them with a standardized mobile print solution so they can focus on more critical tasks.

Here's Why So Many Churches Are Excited About Digital Signage

Posted by Tech Support on August 24, 2018

Over the decades, the process of printing the church bulletin changed right along with the available technology. In the earliest years, a lone church secretary typed announcements using a manual typewriter, dropping them off at a local provider of offset printing. If you lived in a small town and the printer was a friend or even a church member, someone would drop the box of freshly printed bulletins off at the church or parsonage. Who can forget the serene and seasonally appropriate photography featured on the front of each Sunday's bulletin?

Times Have Changed

While the full-color printed church bulletin will always evoke a certain sense of nostalgia, many churches have downsized their bulletin or eliminated it in favor of digital signage. If your church hasn't considered the option, here's an overview of the advantages.

3 Ways Managed IT Services Professionals Correct Security Vulnerabilities

Posted by Tech Support on August 14, 2018

With the rise of remote workers and the anytime/anywhere availability of company information, businesses are faced with ongoing security challenges. Success requires a three-pronged approach to security. Here's a look at the problems and how to go about addressing them in combination with a Managed IT Services partnership.

1. People

Your first (or next) security breach is likely to originate with an employee or business partner. Most of these events are unintentional and occur when users either don't understand security requirements or have an unfortunate lapse in judgment. Some solutions include securing the assistance of Managed IT Services professionals, training employees to recognize phishing scams, and using document management restrictions to prevent unauthorized sharing of confidential materials.

Automate Your Meter Reads with Managed Print Services

Posted by Tech Support on August 2, 2018

Did you hire an administrative assistant or another office professional to gather meter reads from your printers and multifunction systems each month? The task likely wasn't in the job description, but someone is putting time and energy into this task, manually extracting data from your fleet whenever it's required. If you haven't wondered whether there's a better solution, the employee assigned to the task has no doubt given it some thought.

Automate with Managed Print Services

One of the most compelling benefits of Managed Print Services is automation, eliminating the need for continuous intervention from your employees. In the case of meter reads, the time-saving benefits are substantial. Here's a look at the advantages.

4 Must-Have Solutions from Your Mobile Print Services Provider

Posted by Tech Support on July 27, 2018

Mobile print services solutions can help businesses address the demanding challenges faced by the ever-changing mobile device landscape. As mobile technology providers continue to offer users more options, business IT departments may face difficulties keeping up with the various platforms used by company employees. The problem becomes even more complicated when employees opt to use their own device for work applications.

Mobile Print Services Solutions

The best mobile print services solutions address multiple issues connected with mobile device usage. Here are four areas of concern focused on by professional mobile print services providers.

Don't Miss Out on the Digital Signage Marketing Trend

Posted by Tech Support on July 19, 2018

Digital advertising formats continue to become mainstream, and even small businesses are on board. Recognizing the benefits of digital advertising's return on investment and real-time responsiveness, SMBs have learned they can level the playing field with their much larger competitors.

Personalized Advertising

Static advertising displays have their place, but digital signage provides some definite advantages in the commercial market. Here's what to expect as marketing strategies using digital signage continue to grow.

Avoid Costly Downtime with Managed IT Services

Posted by Tech Support on July 13, 2018

In business, downtime is often associated with equipment failures and the resulting inability to continue working. While downtime after work hours is cause for celebration, unplanned downtime at work, in almost any form, is something businesses work hard to avoid. Here's a look at why and how managed IT services help companies to prevent downtime.

The Cost of Downtime

Calculating the cost of downtime isn't a straightforward process, and every business and scenario is different. Most of us think of hardware failure first, and in this situation, the cost of downtime is often more about the information stored on the hardware than the actual physical loss itself. And while replacing equipment can be a devastating hit to the budget, businesses must also calculate the cost of getting back to business as usual. With each hour that passes, the costs get higher.

Managed Print Services—A Calmer Approach to Print Management

Posted by The OTG on May 4, 2018

If you've ever missed (or mismanaged) a software update for your printers, then you know how one mistake can cause a ripple effect that takes over your entire day. In the worst cases, a badly timed or poorly implemented software update can have a negative impact on company-wide print-related workflows. Unfortunately, updating software for any device, from your multifunction system to your laptop, isn't always a seamless transition.

Which One Are You?

A popup or email letting you know that an update is available shouldn't be ignored, but downloading updates in the middle of a busy workday isn't always the best approach. The problem with waiting until later is that it's easy to move onto something else and completely forget to follow through. Which approach do you take when your printers need a software update?