If your business is one of the few who've yet to experience network downtime, there's a way to calculate the cost without experiencing it first-hand. First, identify how many employees are currently on your payroll. The next step is to calculate the average hourly wage along with the cost of employee benefits. The first two numbers added together is your estimated hourly cost for downtime, not including expenses incurred for IT professionals to address the issue.
The Managed IT Services Solution
While the numbers above may be unsettling in their own right, you'll also need to consider your reputation and the possibility of lost sales. When customers can't access your website or get immediate help from your service department, they may lose confidence in your ability to follow through on your promises.